FAQ
What areas do you provide service to?
As our main area of operation resides in Houston, Texas, we currently offer our services to the Greater Houston Area.
Do you take last minute orders?
We always try our best to accommodate all orders including last minute requests*.
I’m not sure what kind of balloon design I would like. How do I decide?
Easy! We have a simple questionnaire that will help us understand what you’re looking for. From there, we will provide a design mock up so you can visualize the end result and provide further feedback. This whole process is free of charge!
What payment of methods do you accept?
We accept the following form of payments: Zelle & Credit Cards**.
Do you deliver and setup?
Yes! For event cost over $300.
What is included in the grab and go balloon option?
We will tailor the balloon design based on your request with the mindset of making it convenient for you to pick up, transport, and set up at the final destination.
What happens to the balloons after the event?
You get to keep the balloons! If there are rental items with your order, then, we will return to pick up the rental items and can take down the balloons upon request.
Do you setup for outdoor events?
Yes, but please keep in mind prolonged sun exposure under Houston's extreme heat will cause the balloons to pop. If you would like to have an outdoor setup during the summer we recommend selecting a well shaded area.
*Please note there will be an additional charge to rush orders within 7 days.
**Credit card will be subject to an additional 3% (Visa, Mastercard, Discover) to 3.5% (Amex) charge.